Almost 800,000 air fryers sold in Canada and the U.S. are being recalled due to a fire hazard.
Certain models of Insignia air fryers and air fryer ovens were sold in both countries by Best Buy, Amazon and on Ebay.
Customers are being told by Health Canada that the fryers can overheat, “posing a potential burn and fire hazard.”
They are being asked to stop using the product immediately and return it to the store or distributor for a refund.
So far, there have been 36 reports of incidents including one report of minor injury in Canada.
In the U.S., the company has identified 68 reports of incidents including one report of minor injury.
What you should do
Check to see if their model is included in the recall and return the product through the return process of the original place of purchase. Products purchased from Best Buy Canada can be returned for a refund in the form of a credit for use at Best Buy Canada.
Best Buy Canada is contacting all known purchasers directly to arrange returns and providing pre-paid shipping boxes and labels and return instructions.
To participate in the recall consumers can register online at www.insigniaairfryerrecall.expertinquiry.com or call 1-877-650-5411 from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday (except statutory holidays).
Time period sold
The affected products were sold from November 2018 and April 2022.
This recall involves the Insignia™ Digital Air Fryers, Insignia™ Analog Air Fryers and Insignia™ Digital Air Fryer Oven. The air fryers and air fryer oven have cooking chamber capacities ranging from 3.4 to 10 quarts (3.9 to 11.4 liters), and plastic or plastic and stainless steel bodies in black and stainless steel finishes.
The brand name INSIGNIA is on the top or front of each unit. A rating label on the underside of each unit, identifies the brand INSIGNIA, model number, and other information.
To check the full list of recalled units, go to Health Canada’s recall section.