For the ninth year in a row, Vancouver International Airport has been voted best airport in North America at the Skytrax World Airport Awards.
Results from the annual Skytrax World Airport Awards are taken from an independent customer satisfaction survey. For the 2018 awards, 13.73 million airport questionnaires were completed and covered 550 airports around the world. The survey was available in English, Spanish and Chinese. Globally, YVR ranked 14th this year, while the number one airport was Singapore Changi.
In response to this year’s results, YVR’s president and CEO, Craig Richmond, sent out a letter of thanks to the community.
“Words like proud and honoured don’t quite cut it—only grateful comes close. We are so thankful to our community, our city and our province to have won Best Airport in North America for a ninth straight year,” the letter said.
“We take our role in representing Vancouver on the world stage very seriously and we need your help to stay on top. YVR is experiencing record growth and, to be frank, there will be some turbulence as we expand. However, I promise that it’ll be worth it. We’re investing in a better airport—a thriving community asset that creates jobs, gives back and makes us all proud.”
You can read the full letter here.