The gaming industry will be in Toronto to focus on updating regulations, technology tools and operational systems for responsible gaming. The Player Protection Symposium, part of the Canadian Gaming Summit 2025, takes place June 19 at Metro Toronto Convention Centre. Industry representatives will discuss strategies for sustainable growth, balancing market expansion with consumer expectations for fairness, speed and accessibility while building trust in the developing sector.
Public expectations and online platforms are both rapidly expanding. A sustainable online environment requires informed, supported and engaged users. This year’s six focused sessions will explore a range of perspectives, including regulatory policy, self-exclusion programs, technological innovation and communication strategies.
Opening the day’s agenda is a special edition of a well-known gaming podcast, hosted by Martin Lycka and featuring guest speaker Nick Kypreos. With his background in professional hockey and experience in high-pressure environments, Kypreos will reflect on decision-making, performance and resilience. His goal is to bring a relatable, motivating voice to the discussion and help everyone connect with the conversation.
Canada’s gambling market is projected to reach just under CAD $6 billion in regulated online revenues by 2026. Gambling expert Alex Hoffmann notes that features like instant payout casinos in Canada reflect this change, offering fast withdrawals, secure and varied transaction options, and access to thousands of games. Many platforms also provide bonuses such as free spins or cashback, all within a safe and regulated environment. Modern players prioritize easy access, honest communication and reliable platforms alongside entertainment.
The symposium will feature Canadian progress, paying close attention to Ontario's model. One panel will look at how political shifts and regulatory differences are shaping player protection strategies from province to province.. A later session will cover the upcoming centralized self-exclusion program in Ontario. This model's usefulness as a template for other areas is what the panelists will discuss. They'll weigh its pros and cons carefully before deciding. The discussion will examine how these systems can be implemented in a way that ensures accessibility and fairness, while also encouraging participation. The aim is to design support measures that are easy to navigate and effectively integrated, without directing users toward unfamiliar or less secure options.
Technology will also take centre stage, with one session dedicated to artificial intelligence and its role in identifying patterns of play through pattern recognition supported by AI. Industry experts will explain how AI is being used to monitor user behaviour and support timely, tailored interventions. The session will also address the limitations of automation, highlighting the importance of transparency, user consent and human oversight, particularly when handling sensitive data and individual decision-making.
Communication is an important aspect to consider. One panel will examine how shifting from warning-based messaging to more neutral or supportive language might impact user behaviour. This approach focuses on providing information in a way that is clear, approachable and respectful, with the goal of encouraging transparency and informed decision-making. Rather than direct messaging, the discussion will explore how communication strategies could create a different environment for users.
iGaming advertising, payments, leadership and cybersecurity will also all be covered at the Canadian Gaming Summit, along with the Player Protection Symposium. Every stage of development considers both creative vision and user well-being. The summit brings together technical experts and policymakers to address emerging challenges in the rapidly changing market. Participants will examine how regulatory frameworks can support innovation while maintaining high standards for player protection.
Several ticket categories are available for symposium attendance. Full Event Passes provide comprehensive access to all sessions and networking opportunities, with group pricing available upon request. Industry operators and affiliate organizations may be eligible for complimentary admission through the formal application process. The Expo Plus Pass grants access to all educational sessions and exhibition areas, excluding evening reception events.
This symposium represents a strategic opportunity as Canada's gaming sector experiences significant transformation. Industry stakeholders are increasingly recognizing responsibility as a fundamental operational priority rather than a regulatory afterthought. The Toronto conference aims to discuss regulatory frameworks, product design principles and user experience standards.
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