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Fare collection and front-door boarding to resume on Vancouver buses

Bus seating restrictions will also be eased.
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Photo: Bus driving on Granville Street/Shutterstock

TransLink states that fare collection and front-door boarding will resume on all Coast Mountain Bus Company buses throughout the Lower Mainland Monday.

As of Monday, June 1, bus seating restrictions will also be eased, and buses will be able to accommodate approximately two-thirds capacity before being deemed full.

TransLink says that the increase in passenger capacity on buses will allow CMBC to accommodate the growing number of customers who are returning to the transit system, which is in alignment with British Columbia’s Restart Plan.

CMBC has also restored bus schedules to what they were before the COVID-19 pandemic to add as much capacity as possible. However, Translink remarks, "with bus ridership increasing by more than 30% over the past month, demand cannot be met with the current seating arrangements."


These necessary steps are being taken following the installation of temporary plexiglass extension barriers or vinyl barriers on all buses to protect transit operators.

Physical distancing will not always be possible on transit and that’s why TransLink is encouraging customers to take the following steps to protect themselves and their fellow passengers:

  • Do not take transit when sick.
  • Travel at off-peak times whenever possible.
  • Wear a non-medical mask or face covering while waiting for or taking transit if you’re able to do so. Use bus seating when possible so operators can best estimate the number of customers on board.
  • Allow more time for your commute.
As part of the Safe Operating Action Plan announced last week, CMBC has doubled bus disinfecting sprays to twice per week in addition to daily cleaning schedules. Customers will also notice changes at transit hubs designed to create space where possible, including installing two-metre spaced decals at some bus stops and station entranceways to help guide customers.