Re: “Kudos & Kvetches: Final Chapter,” Jan. 21
You said, “when it comes right down to it, Chapters is a crappy bookstore.” OK fine, although it actually has pretty good stock and is doing its damndest to compete against the behemoth Amazon by charging less for books ordered through Chapters-Indigo online.
But here’s a kvetch that gets no kudos from me: “But we suspect Chapters customers will search out ever cheaper and [more] convenient book-buying options online, if they haven’t already,” the only aggrieved customers being the buyers of candles, notepads, diaries, and the like. So, good riddance Chapters — who needs them?
It’s a sad day when shoppers, somehow preferring the “convenience” of Amazon, can’t support a Canadian bookstore to the point where the store can pay its rent. To them I say, enjoy the vacuum.
Eric Ball, via email
