Doris Gee and Phil Moore are a husband-and-wife realtor team with over 4200 clients, but what they are most proud of are the relationships they’ve cultivated during their careers. Doris became a licensed realtor in 1988, and Phil in 1989.
Since 1990, the couple have grown to become one of the Lower Mainland’s most dedicated and successful real estate teams at Re/Max, including receiving the Re/Max Pinnacle Club Team award in 2021, and “realizing our client’s dreams,” is what Gee says means the most.
New construction, condos, townhomes, detached homes; residentially they cover it all. With Gee’s Asian heritage, many of her clients are comfortable with her and trust her insight, while Moore is a former policeman born and raised in the Vancouver area and is an active player in the community.
Their combined interests and skills are the secret to why they are continually awarded by Re/Max, the Vancouver Real Estate Board, the MLS President's Club, and are consistently in the Top 1% of the industry since 1991.
“It’s such a good feeling to do what we love, which is helping buyers find a new home and helping sellers sell their home,” says Gee. “I have great relationships with amazing clients who are so happy we were there with them every step of the way. Relationships matter.”
Moore adds that “we become their trusted advisors. People reach out to us for estate planning, mortgage advice, renovations ideas, we even get phone calls when their kids are graduating,” he smiles. “We develop relationships where we are part of their family and that is the key to repeat business.”
Eighty percent of the team’s business is repeat or referral base. Gee and Moore are well known in the industry for being knowledgeable, experienced, hardworking and trustworthy, and they do their best to mitigate the stress of buying and selling a home.
“We do our best to communicate and give professional guidance to our clients. We educate buyers with pre-approvals that can give confidence and educate the clients with the current market trends so their expectations are realistic,” says Gee.
And when it comes to the role of technology in real estate? “It comes down to who is going to be the rockstar in the relationship, is it technology enhanced by the realtor, or is it the realtor enhanced by tech?” says Moore. “We use tech, but we’ve taken a back-to-basics approach. We are seeing realtor teams of ten to thirty which is a fine business model, but we prefer to keep our teams small.”
Moore, a past president of the Real Estate Board and present director for CREA, is at a point in his life where giving back to the community is crucial. He presently works with youth at risk via the VPD, plus the East End Boys Club, and during the floods of November 2021 he stepped up in a truly inspirational way.
“A realtor friend of mine approached me and said, we have to do something,” he says. By social media, their call for help reached other realtors and previous clients to raise $57,000 so that “forty-one helicopter flights moved thirty tons of food and goods to stranded people in BC. These were our clients, and it was heartbreaking to see people displaced from their homes and trapped on highways.” Their efforts landed helicopters in Hope eighteen hours before the military arrived.
“Giving is living,” says Moore. “Selling homes and helping people goes hand in hand but helping in the community is a greater cause.”
To Doris and Phil, the term "Making a World of Difference" is more than just a slogan, it's a way of life.
Doris Gee and Phil Moore are featured in the 2022 Excellence in Real Estate Magazine.
